Navigating local health department requirements around environmental compliance and waste management can be challenging for clients, builders, contractors, and officials alike. With over 1,500 Cinderella incineration toilets installed across North America, we have extensive experience supporting certification and approval processes. This article compiles all relevant information to help you move forward with confidence.
Cinderella Eco Group's Commitment
For over 30 years, Cinderella has been designed and manufactured in Norway, establishing itself as a leader in incineration toilet technology. It proudly stands as the only incineration toilet in North America to have earned both UL and NSF certifications, which are prestigious endorsements of safety and quality. Cinderella is a family-owned enterprise that places a strong emphasis on environmental responsibility and reliability, ensuring that their products meet the highest standards of sustainability and performance.
The emissions tests conducted on these units have consistently shown such minimal levels of pollutants that they are classified as non-pollutant, making them an ideal choice for eco-conscious consumers. This commitment to low emissions not only reflects Cinderella's dedication to environmental stewardship but also provides users with peace of mind, knowing they are contributing to a cleaner, healthier planet.
North American Market Compliance
For both USA and Canada:
The UL mark (Underwriters Laboratories) indicates that a product has been evaluated and approved for the US market against specific safety standards. The C-UL-US mark certifies compliance with UL’s Listing and Follow-Up Service for both Canada and the United States. Products bearing Canadian marks have been evaluated against Canadian safety standards, which may differ from US requirements. A combination mark confirms the product satisfies both Canadian and US requirements.
- UL791 - Standard for Residential Incinerators
- UL791-CRD - Standard for Residential Incinerators
- CSA 5.2-1971 (R2019) - Gas-Fired Waterless Toilets
- CSA C22.2 No. 64-10 (R2014) - Household Cooking and Liquid-Heating Appliances, Includes Update No. 1 (2013), Update No. 2 (2016)
For the USA market only:
NSF accredited third-party certification gives everyone involved—whether you're in the industry, a regulator, a user, or just part of the general public—peace of mind that a certified product, material, component, or service meets the necessary technical standards.
- NSF P157 - Electrical Incinerating Toilets - Health and Sanitization in US.
We've gathered a bunch of handy links to online certification listings just for you! These are perfect for anyone curious about the standards and approvals our products have achieved. Along with these links, we've also included some popular documents that folks often ask for when they want to learn more about health, safety, and waste management practices. These documents give you a deep dive into the thorough testing and evaluations our products go through to ensure they meet top-notch safety and environmental standards. Whether you're a builder, contractor, official, or just a curious consumer, these resources are here to give you peace of mind about the quality and compliance of Cinderella incineration toilets.
What's Left Over in the Ash Container?
The leftover waste, commonly referred to as "ashes," will typically contain a combination of residue, salts, and minerals. This composition often results in a texture that appears somewhat hard and crystallized. Ideally, when you examine the ashes, you should not observe any remnants of paper or flaky bits of unburned waste. Instead, the ashes should present a uniform blend of white and dark grey hues, indicating a thorough incineration process. However, if you happen to notice larger chunks of black, unburned waste, or detect any moisture or paper remnants when you empty the toilet, it is advisable to initiate another incineration cycle. This should be done without adding any additional paper or water to ensure complete combustion.
Once the ashes are fully incinerated, they can be safely disposed of in regular household garbage. This disposal method is entirely acceptable, provided that the ash is thoroughly incinerated, ensuring it poses no environmental or health risks.
Developing Your Maintenance Routine
Incineration toilets are a newer technology in North America, and users may be less familiar with their maintenance requirements than with traditional plumbing systems. Unlike conventional systems, Cinderella toilets incorporate electronic and mechanical components that require regular attention to prevent wear and maintain optimal performance.
Implementing effective maintenance routines can significantly reduce operating costs, minimize product wear and help with waste safety. It is highly recommended that users adhere to the maintenance guidelines provided in the manual.
- Empty the toilet frequently. Do not base your use on the maximum limit of the appliance.
- Always clean the ash container and insert it when emptied.
- Always perform the steam cleaning preferably after each emptying and washing of the ash container. Once per day, or at least weekly depending on usage.
- Always inspect the ash when emptying the toilet. Unexpected results — such as large black chunks, excess moisture, or unburned paper — may indicate the need for maintenance, installation adjustments, or service.
- Weekly Steam Cleaning (PDF)
- Weekly Steam Cleaning (Video)
- Cinderella® Official Maintenance Video
Please be aware that a limited 1-year warranty period is applicable when the product is installed in a commercial and industrial settings. *The 3-year warranty applies exclusively to residential applications. Commercial and industrial applications, including Airbnb, resort settings, rental units, mining, construction, and forestry, are covered by a limited 1-year warranty. The warranty is non-transferable. For clarification on your specific application, not mentioned in the examples, please reach out to the distributor, your local Cinderella dealer, or Cinderella Eco Group AS.