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Cinderella® Comfort - Ventilation Information

Introduction

The most important prerequisite for a well-functioning toilet is correct installation. We always recommend the unit be checked by a licensed electrician before powering on — contact us with any questions.

*Improper installation may cause malfunction, wear and/or odours and will void the warranty*


The Cabin Depot™ includes the Accessory Kit with every Comfort purchase!

Customers are also recommended, but not obligated to purchase the Ventilation Installation Kit (includes 2 x PP-Quality Flue Pipes @ 1.6 feet / 500 mm and 5 x PP-Quality Flue Pipes w/sleeve @ 3.3 feet /1000 mm .

Comfort Kit Contents 2023-2024

*Please note: Cinderella has discontinued the grey ventilation kits as presented and released an updated ventilation package for the Comfort and Classic models.


What Are the Required Specifications for Parts and Materials?

Item
Specifications
Ventilation Pipes

 

The toilet must be installed with straight hard pipes with a smooth inner surface with a minimum temperature tolerance of 90° Celsius (194° Fahrenheit). Do not use any flexible ducts or pipes when installing the Comfort.

The absolute minimum inner diameter is 95 mm (3 3/4 inches). For best airflow performance, use 110 mm pipes with a minimum inner diameter of 102 mm (4 inches). pipes with a minimum inner diameter of 102 mm (4 inches), it's an absolute requirement to use pipes with inner diameter of no less than 95 mm (3 3/4 inches) when installing the Cinderella Comfort, to ensure proper air flow and system functionality.

 
Elbow (outlet air)

 

Cinderella Comfort is required to be installed with a smooth curved elbow that minimizes the restriction of the air flow. We strongly recommend using the Original Cinderella Elbow 87° w/ drain. Consult your nearest Cinderella dealer if you consider using any other bend for this appliance, as any restriction in airflow can cause system malfunction.

Flue Terminal Cap (Chimney Cap)

 

You must install a chimney cap on top of the outlet pipe for your Cinderella Comfort appliance. We recommend that you use the supplied chimney cap when installing your system. If you need to use another chimney cap, make sure you consult your nearest Cinderella dealer. Too much restriction in the chimney cap could cause the system to malfunction.

 

What are the exhaust specifications? The exhaust system must use straight, rigid pipes with a smooth inner surface rated to at least 90° Celsius (194° Fahrenheit), a minimum inner diameter of 95 mm (3 3/4 inches), a smooth curved 87° elbow at the outlet, and a chimney cap at the top of the outlet pipe. See the parts table above for full material requirements. For complete exhaust pipe routing, termination height, and clearance requirements, refer to the Cinderella® Comfort User and Installation Manual (linked in the Downloads section below).

 

What are the intake (fresh air) specifications? The Cinderella Comfort requires an unobstructed fresh-air intake from outside the building. Restricted airflow causes poor incineration, reduced efficiency, and possible overheating, and will void the warranty.

When mounting the storm collar on the external wall, make sure that the pipe is installed flush with the storm bottom of the storm collar. Misplacement can lead to restricted air circulation that will cause poor incineration, reduced efficiency and possibly overheating of the appliance.

 

 

Supplying fresh air from the outside and into the appliance is essential for cooling, circulation and the supply of oxygen to the incineration process. If the toilet has restricted access to air / oxygen, you will experience poor incineration, reduced efficiency and possibly overheating of the appliance. Poor incineration over time will wear on the product and void your warranty.


Ventilation Add-Ons

If your installation exits through an interior wall, you must connect the Cinderella siphon to the elbow piece to collect condensation and prevent rainwater from draining onto the floor. The siphon fits onto the elbow provided in the installation kit and can be purchased as an accessory from any Cinderella dealer. 

 

If you do not collect and empty the condensation regularly, you risk water damage to the floor.

 

Cinderella has add-ons specifically for the Comfort model to help boost the end user's experience and unit efficiency in all climates across North America. Please check out those products HERE!

 


Check out the Installation Video Provided by Cinderella below: