We work with Cinderella to ensure every customer receives the right product and the information they need for their specific application. As a premium, high-quality investment, proper installation is essential to get the most out of your Cinderella toilet.
While many customers choose to install their Cinderella toilet themselves, we strongly recommend hiring a licensed professional or tradesperson. Not only does this keep your warranty intact, but it also ensures everything is set up safely and correctly for insurance purposes.
Downloadable Cinderella Travel Documents:
Cinderella Eco Group, a family-run business based in Midsund, Norway, has been a global leader in developing waterless incineration toilets for nearly 30 years. They create and produce eco-friendly sanitation solutions for diverse international markets, continually establishing benchmarks for excellence, safety and innovation.
The Cinderella Travel toilet offers a convenient, waterless solution for managing waste in RVs, campers, mobile homes, and boats — eliminating the need to empty waste at designated dump stations. The toilets are designed and produced in Norway, known for longevity and high quality with excellent capacity and sustainable, ecological design – without polluting outcomes. Cinderella® Travel provides a hygienic and easy way to dispose of toilet waste safely, either on the road or on the water.
Cinderella Travel was first launched on the market as ”Cinderella® Motion” in 2013 as a further product development from the popular incineration toilets provided by Cinderella Eco Group, which have been available since 1997. The Cinderella Travel, currently available in North America, runs on propane for combustion and 12V DC power for its control system.
Pressure Requirements
For best results, we recommend that you seek the services of a professional installer; this will guarantee that the installation is performed with the utmost care and expertise, ensuring optimal performance. Propane and electrical must always be connected and tested by certified installer in order to maintain warranty.
An external regulator is always required to be installed for all propane appliances unless otherwise stated by the manufacturer. This can be any typical low-pressure BBQ regulator or similar installed and set to a maximum of 1/2 PSI or 14” WC maximum.
For all new propane Cinderella toilet installations (Travel or Freedom models), the internal regulator must be tested and adjusted per OEM recommendations, by a licensed propane technician ensuring the Maxitrol regulator is set to 17.3 mBar. Propane installers typically fine-tune the regulator settings after testing, as combustion characteristics can vary depending on your location and the butane content in the local propane supply.
Gas Lines and Connections
Cinderella recommends using 8mm (5/16”) or 10mm (3/8") pipe to connect to the toilet's adapter for a safe and secure connection. Some clients have used converter fittings, though the original connection must be maintained for its UL certification. Please see photo examples of Travel installations with an 8mm (5/16”) to 10mm (3/8”) fitting connecting to the original 8mm elbow.
Other Considerations
Gas pressure changes with ambient temperature. If the temperature rises, the pressure in the bottle will also rise.For example, an ambient temperature of 20°C will amount to a pressure of approx. 8 Bar in the tank, while -10°C will result in a pressure of approx. 3 Bar.
The further south you go, the more butane is used in the gas, and in some places only butane is used in the gas bottles. Butane burns in the same way and can be filled in the same types of bottles as propane, but has some different characteristics.
The boiling point for butane is around 0ºC, which makes it unusable outdoors in winter. Another characteristic is that butane is somewhat more powerful than propane and produces more heat. Some have experienced that the gas equipment they have in their RV or mobile home are not designed for butane and may break or not ignite cleanly. You may experience that the burner “pops” in which case, it is advised to have this checked and tested by a certified propane installer.
There are currently three Cinderella models available and fully certified for North American use: the Cinderella Travel (propane, for mobile applications), the Cinderella Freedom (propane, for stationary installations), and the Cinderella Comfort (electric, for stationary installations). Use our Cinderella Model Selector to find the best fit for your application. Still unsure which model is right for you? Contact our team for personalized guidance.
Please be aware that a limited 1-year warranty period is applicable when the product is installed in a commercial and industrial settings. *The 3-year warranty applies exclusively to residential applications. Commercial and industrial applications, including Airbnb, resort settings, rental units, mining, construction, and forestry, are covered by a limited 1-year warranty. The warranty is non-transferable. For clarification on your specific application, not mentioned in the examples, please reach out to the distributor, your local Cinderella dealer, or Cinderella Eco Group AS.