For new installations, don't forget...
- Always use the appropriate regulator.
- You may have to bleed the gas line - hold the pilot button down for about 30-45 seconds, when turned to the lighting position, to allow the propane to flow through the system.
- Click the ignitor every 5 seconds until the pilot is lit.
- When not in use for extended time you may need to repeat the process above.
- The first burn will have a slight smell; this is simply the manufacturing oil burning off and is completely normal.
If any issues occur, please send the following to our support team:
- Pictures of your installation showing the propane tank, connections, and the heater as it is installed.
- Installer contact information.
- Flame or leak test results.
- Order number or proof of purchase.
- Any other information to help us with your issue.
This appliance should be installed by a licensed and authorized service technician or contractor. The installation must be carried out in accordance with the installation instructions provided with the product, as well as local and national building and fire codes. It is important to understand that any defect or damage caused by any alteration or use of unauthorized parts, or parts other than original ones, will void the manufacturers warranty. For more information regarding the warranty, refer to the manual.
